CHAMPAR POINT LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and custom logo and brand identity design services.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a design enquiry, purchase a design package, provide project requirements, communicate with us, or receive completed design files electronically.
1. Data Controller
CHAMPAR POINT LTD is responsible for the processing of personal information collected through our website and services.
Company: CHAMPAR POINT LTD
Registered Address: Suites 12&13 Chantal House, 13-17 High Beech Road, Loughton, England, IG10 4BN
Email: service@champardesign.site
Telephone: +44 7809 221246
For privacy-related questions or requests concerning your personal information, you may contact us using the details above.
2. Information We Collect
Depending on how you use our website and services, we may collect the following categories of information:
Information You Provide
When you contact us, purchase a design package, or submit project requirements, we may collect:
- Full name
- Business or company name
- Email address
- Telephone number
- Billing and transaction information
- Design requirements and project instructions
- Brand preferences, style references, and other information you voluntarily provide
- Communications exchanged with our team
- Information contained in files or materials submitted for the purpose of completing your design project
You should only provide information that is relevant to your design project and should avoid submitting unnecessary sensitive personal information.
Technical Information
When you access our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Approximate access time and date
- Referring website or source
- Basic website usage and diagnostic information
This information helps us maintain website security, functionality, and performance.
3. How We Use Personal Information
We may use the information we collect to:
- Process and manage your design order
- Provide custom logo and brand identity design services
- Review and understand your submitted design requirements
- Communicate with you about your project or enquiry
- Process payments and maintain transaction records
- Deliver completed design files electronically
- Provide customer support
- Manage and administer our website and services
- Maintain appropriate business and financial records
- Detect, prevent, and investigate fraud, misuse, or security incidents
- Comply with applicable legal and regulatory requirements
- Improve our website, services, and customer experience
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Legal Basis for Processing
Where UK data protection law applies, we process personal information on one or more of the following legal bases:
Performance of a contract: We may process information necessary to provide the design services you have purchased, communicate with you regarding your project, process your order, and deliver completed design files.
Legitimate interests: We may process information where necessary for legitimate business purposes, such as website administration, service improvement, fraud prevention, security, and maintaining business records, provided that these interests do not override your rights.
Legal obligations: We may process and retain certain information where required to comply with applicable laws, regulations, accounting requirements, or lawful requests from competent authorities.
Consent: Where consent is required, we will request it before carrying out the relevant processing. You may withdraw consent where applicable.
5. Payment Processing
Payments made through our website may be processed by third-party payment service providers.
Where a third-party payment processor is used, payment information may be handled directly by that provider in accordance with its own privacy policy and security practices. We do not intentionally collect or store complete payment card details on our own systems unless expressly stated at the time of payment.
We may retain limited transaction information, such as the transaction amount, date, payment status, and order reference, for order administration, accounting, customer support, fraud prevention, and legal compliance.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve website performance, analyze website usage, and provide relevant functionality.
Some cookies may be placed by third-party service providers operating on our behalf or providing services integrated into our website.
Where required by applicable law, we will request your consent before using non-essential cookies. You may manage or disable cookies through your browser settings and, where available, through our website’s cookie preferences.
Disabling certain cookies may affect some website functionality.
7. Sharing Personal Information
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate our website and provide our services. These parties may include:
- Payment service providers
- Website hosting and technical service providers
- Website security and analytics providers
- Email and communication service providers
- Professional advisers
- Accounting or legal service providers
- Government authorities or regulators where legally required
Third-party service providers are expected to process information in accordance with applicable data protection requirements and only for appropriate purposes.
8. International Data Transfers
Some service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements, including the use of appropriate safeguards where required.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that the transmission of information over the internet involves some inherent security risks.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Order, payment, accounting, and business records may be retained for longer periods where necessary to meet legal, tax, accounting, dispute-resolution, fraud-prevention, or regulatory requirements.
Information that is no longer required will be securely deleted or anonymised where reasonably practicable.
11. Your Data Protection Rights
Depending on the circumstances and subject to applicable legal requirements, individuals in the UK may have rights including:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of personal information in certain circumstances
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
- The right to complain to the relevant data protection supervisory authority
These rights are subject to applicable legal exemptions and conditions.
12. How to Exercise Your Rights
To make a privacy or data protection request, please contact us at:
Email: service@champardesign.site
Telephone: +44 7809 221246
Address: Suites 12&13 Chantal House, 13-17 High Beech Road, Loughton, England, IG10 4BN
We may need to request reasonable information to verify your identity before responding to certain requests. This is intended to help protect your personal information from unauthorised disclosure.
We will normally respond to valid data protection requests within the timeframe required by applicable law.
13. Children’s Privacy
Our website and services are intended for businesses, independent brands, entrepreneurs, and other customers who are legally able to enter into contracts.
We do not knowingly collect personal information from children for the purpose of providing our services. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the applicable privacy policy before providing personal information to any third party.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, legal requirements, or data processing practices.
When changes are made, we will update the effective date shown at the beginning of this Privacy Policy. We encourage you to review this page periodically to remain informed about how we handle personal information.